Getting found · Local search

Local SEO that is actually in your control

Local SEO advice is nine parts wishful thinking to one part maintenance. The maintenance part works, is dull, and almost nobody does it properly.

Start with the boring part: consistency

Your business name, address if you have a public one, and phone number should be byte-identical everywhere they appear. Not "similar". Identical. "Suite 3" in one place and "Ste. 3" in another is a small, real drag on how confidently a search engine can connect the listings to one business.

Make one canonical version, written down in a document, and use it every single time. This is the highest-value hour in local search and it involves no cleverness at all.

One honest page per area you actually serve

A page for Washington DC, one for Maryland, one for Northern Virginia — each written differently, because those places genuinely differ in what customers ask for. That is legitimate and useful.

What is not legitimate: generating fifty pages by swapping a town name into the same paragraph. It reads as spam to people and to search engines, and it dilutes the pages that would otherwise have ranked. If you cannot write a page about a place that says something specific about serving that place, do not make the page.

Targeting a region is not the same as having an office there. Do not put an address on your site that you cannot stand behind. A fabricated location is a fast way to lose a listing and slower way to lose trust.

Reviews, asked for properly

Reviews are the part of local search most within your control and most neglected. The mechanics are simple:

  1. Ask at the moment of relief. Right after the job is done and it worked. Not in a newsletter three months later.
  2. Make it one tap. Send the direct link. Every extra step halves the number of people who finish.
  3. Never buy them, never write them. Fabricated reviews get detected, removed and occasionally punished, and they poison the honest ones next to them.
  4. Reply to all of them. Especially the unhappy ones. Prospective customers read the reply more carefully than the complaint.

What your website itself needs to do

Say where you work, in words

Not only in a map embed. Put the service area in the visible text of the page.

Load quickly on a phone

Most local searches happen on mobile, often on a poor connection. See why your website is slow.

Make contact tappable

A phone number that dials when tapped. An address that opens a map. Sounds obvious; fails constantly.

Have a page worth ranking

Search engines are ranking a page, not a business. A thin page cannot be rescued by technical work underneath it.

Measuring it without fooling yourself

Set up a search console property, submit your sitemap, and note the date you launched so later comparisons have a baseline. Then leave it alone for a few weeks; indexing takes days to weeks and asking repeatedly does not speed it up.

Watch enquiries, not impressions. Impressions rising while the phone stays silent means you are being found by the wrong people, which is a content problem rather than an SEO one. Count actual received enquiries separately from any button click — a click is not a customer.

No obligation. A concrete starting point.

Want this applied to your own site?

Send me the address, or tell me what you are starting from. You get a homepage direction and a straight answer about what it would take — not a proposal deck.